In order to cancel for the Challenge, you must successfully complete all required weeks of the Challenge program consecutively by attending at least 3 times per week for the duration of the Challenge. If you listed or noted Vacation time on your Program Accountability & Cancellation Procedures sheet when you first signed up, and/or you froze your membership at any time during the challenge, you will not be penalized for those missing weeks, however, you must still make up the time at the end of the challenge to reach the minimum requirements of attending the facility for at least 3 times per week for the all required consecutive weeks of the Challenge. Noted vacation time or other approved time off will not affect the count of consecutive weeks provided that the time is both made up and NAC is in receipt of a mailed freeze request or the time off was noted on the Program Accountability & Cancellation Procedures sheet.
The time off noted in your Program Accountability & Cancellation procedures sheet, or any approved freeze requests only cover any gaps in your consecutive attendance. If there are gaps in weeks in your attendance and you did not provide NAC with proper documentation for those gaps, your challenge cancellation request could be denied.